COMPUTER RELATED ITEMS & CONSUMER ELECTRONICS:
All Computer, Computer Accessories, Computer Consumables, Printers, Computer Accessories, Printer Consumables, Consumer Electronic and Software product sales are final and cannot be returned. Please refer to the manufacturer warranty for support.
30 Day Return Policy for Puzzles, Games and Toys.
- Items in new, unopened condition may be returned within the first 30 days. Items that have been opened and or used are not returnable. Shipping charges are not refundable and item(s) sold with "Free Shipping" when returned are subject to a minimum shipping charge assessment of $15.99.
- All returns require a Return Merchandise Authorization number (RMA #). Please contact us by email at orders@jigsawexpress.com to receive your RMA # before returning an item. Upon receipt of your RMA #, please clearly write this RMA # on the box containing your return and then ship it back to us. All returns will be inspected prior to a credit being issued. We recommend that you fully insure any item(s) that you return to us just to be safe.
- To cancel an order prior to shipping you must contact us during normal business hours. Please contact us as soon as possible with a cancellation request as we make all reasonable efforts to ship as quickly as possible. You can reach us by email at orders@jigsawexpress.com. Once an order ships it cannot be cancelled, however you have the option to return the item by following the Returns and Refunds Policy.
- Please make sure your shipping address is correct. If you discover an error please contact us as soon as possible as we make all reasonable efforts to ship as quickly as possible. There is a $10 fee to correct a shipping address after the item has shipped. To request a change in address you must contact Jigsaw Express customer service via email at orders@jigsawexpress.com. Jigsaw Express customer service will contact you and ask for credit card information to process the $10 address change charge. If the item has not shipped we will make the correction at no cost.
